photo

Daniel Jacobs

shared this question
2 months ago

Employees Involved

photo

PIV Support

Admin

Statistics

4
Comments
1
Views

Share

1
votes

File Downloads not Working

Hello,

When I try and add PDF files to a listing, then download them from the front end, the pdf file is not sent to the visitor, only a link to a number, with no extension, and if saved, contains no data. Has anyone else seen this? You can see this in the link below.

http://www.carolinahousingofnc.com/listing-modern-3-bedroom-2-bath-33.html

Add Comment

Comments (4)

photo Employee
1

What version of OR are you using? You always need to disclose this info when requesting support here.

photo
1

Sorry, it's 3.3. PHP 5.6.30. It's hosted with you all. I am pretty sure the problem started after updating from 3.2.12. I have the same issue with another 3.3 site as well.

photo Employee
1

If you are a Transparent Tech hosting customer you'll want to open a web hosting support ticket:

https://www.transparent-support.com/billing/contactsupport.php

Otherwise, I think TT has a patch for this, you can contact their support or sales dept for info.

photo
1

Thanks. Downloading OR 3.3 again, and replacing all the .inc.php files in the include folder resolved this, and another issue I was having.

Leave Comment

photo

Attach files...

The file must be a jpg, gif, png, bmp, ico, pdf, doc, rtf, txt, zip or rar no more than 20M