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Marcello Ciao

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Cannot connect to License server

When I try to access my site http://www.florenceapartmentitaly.com/ I receive the following message:

Failed to connect to license server, please contact technical support for assistance or verify that your site has unrestricted access to the internet.Failed to connect to license server, please contact technical support for assistance or verify that your site has unrestricted access to the internet.Internal API License Error

Any idea on how to resolve this problem?

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photo Employee
Best Response 1

Your host has either started blocking outgoing php curl https:// (secure) connections, or is using an obsolete version of openSSL that is still using TLS less than v1.2 so a secure connection to the license server cannot be established.

You can see the version of openSSL via phpinfo() or using the following cli command

php -i | grep -i openssl

photo Employee
1

Your host has either started blocking outgoing php curl https:// (secure) connections, or is using an obsolete version of openSSL that is still using TLS less than v1.2 so a secure connection to the license server cannot be established.

You can see the version of openSSL via phpinfo() or using the following cli command

php -i | grep -i openssl

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