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Rick Williams

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5 months ago

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PIV Support

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powered by tag error....

I'm not going to hold my breath on getting a response from the "support" team, but I have been building a template for a client of mine's site. It has the "powered by" prominently displayed on the page.

The visible site works fine, but it's blocked me out of the admin page. It's the free edition XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

I need to get this fixed fast.

2cm8cNUPtsnDNb7SIPEf

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.

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photo Employee
Best Response 1

You should open a sales ticket at Transparent Tech after logging into your customer account there so they can see your license details and installation URL. There is otherwise no mechanism in OR to lock you out of the admin area. I would also humbly suggest that you be more polite if you expect any kind of assistance from anyone.

photo Employee
1

You should open a sales ticket at Transparent Tech after logging into your customer account there so they can see your license details and installation URL. There is otherwise no mechanism in OR to lock you out of the admin area. I would also humbly suggest that you be more polite if you expect any kind of assistance from anyone.

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