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jordi

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4 years ago

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PIV Support

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pro license - 'powerd by tag removed' - error

Hi, I'm running PRO 3.1.1.

This morning sites showed the following error:

Site

error: the file /home/..../public_html/index.php requires the

ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site

administrator.

Host fixed this somehow, but now I get this:

Powered By Tag Removed From Template!

Your FREE license of Open-Realty® (http://www.open-realty.org) requres

you to display the powered by Open-Realty® logo on your page, by

placing the tag {powered_by_tag} in your template file.

I get the same error when I try to access the admin area. Does anyone know where the problem might lie? I am not on pro-support by the way.

thanks!

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1

I opened a sales support ticket.

photo Employee
1

That's exactly what happens if your host moves your web site to another server without notifying you in advance. You just need to get your license reissued, contact TT with your license key # and request that. Additionally, the server they moved you too was missing the ionCube loader which OR needs to operate.

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1

Thank you! That is exactly what happened! It seems to be sorted now, some stress now and then might be healthy, but I could have done without it...

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